Shipping
The Captician Shipping Information
UK Mainland Orders:
Enjoy FREE shipping within the UK mainland.
- Shipping Method: Royal Mail 48 Tracked.
- Delivery Time: 2-3 Working Days.
International Orders (USA, Canada, EU):
USA Orders:
- Free shipping on orders over $50.
- Flat-rate $8 shipping for orders under $50.
- Shipping Method: Royal Mail International Tracked.
- Delivery Time: 5-7 Working Days.
Canada Orders:
- Shipping costs: $15 for all orders.
- Shipping Method: Royal Mail International Tracked.
- Delivery Time: 5-7 Working Days.
EU Orders:
- Shipping costs: €9 for all orders.
- Shipping Method: Royal Mail International Tracked.
- Delivery Time: 5-7 Working Days.
Customs Fees:
For some international orders, your destination country's government may impose customs fees. These charges are outside our control and independent of The Captician Ltd.
- USA Customers: As of the latest information, e-commerce purchases under $2500 are exempt from duty. However, this may change, so please check before making your purchase.
- EU Customers: VAT applies to all orders. For orders over €150, additional customs fees may be imposed. The delivery company will contact you for VAT payment before delivering your parcel.
Order Processing:
Please allow 1-2 business days for us to process your order.
- Actual delivery times may vary depending on the destination.
If you have any further questions, feel free to contact us at: customerservice@thecaptician.com