Frequently Asked Questions
General Cap Care
Many cap manufacturers advise against this because it can damage the colour and shape. Especially caps with cardboard brims, which can sustain permanent damage from submersion in water.
Check out our blog post that dives into this topic, you can read it HERE.
Unfortunately, there’s no guarantee a stain can be fully removed. It comes down to several factors:
1. Number of attempts made to treat the stain in the past (and whether the stain ‘sealed’).
2. Temperature and potency of stain when caused.
3. Amount of time the stain has been sitting.
In every case, your best chance of getting rid of the stain is to act fast.
Fresh stains and dirt are much easier to remove than old ones.
Thankfully, The Captician stain remover is designed to clean the most common water and oil-based stains.
For more help removing tough stains, download the 'Ultimate Stain Removal Guide' HERE.
Let your cap air dry in a well-ventilated area after spot cleaning. If you dry it outside, make sure it’s out of direct sunlight and safe from rain, especially for drying wool caps.
When drying, place your cap on a mannequin head or pad the inside with a balled-up towel. Overstuffing can stretch.
If in a rush, you can dry your cap with a hair dryer on cool setting (reminder: cool, never hot) to speed up the process
Using the Stain Remover kit
The misting bottle helps stop tide/water marks from appearing when you spot clean.
Water marks most commonly appear on light-coloured or white caps, so you don’t need to use the misting bottle when spot cleaning black caps.
This stain remover is safe to use on all non-water sensitive woven fabrics, even wool.
Always test your cap for colour fastness in an inconspicuous area.
Do not use on leather or suede.
The Captician stain remover is tough on stains but gentle on caps. Always test your cap for colour fastness in an hidden area before spot cleaning.
No, it has been formulated to work only on water and oil-based stains.
We plan to release more cleaning products with capability to remove tougher stains, including mustard stains. Got an idea?
Suggestions for future products are always welcome. Drop us an email at abi@thecaptician.
This stain remover is designed for spot cleaning. However, many users have found it very effective at cleaning the entire cap.
We look forward to releasing a deep cleaning kit in the future.
The 125ml bottle of The Captician stain remover can clean at least 25 caps. 1 clean is calculated at removing 2 small size stains and a whole sweatband.